Norton Erroneously Blocks Metro Seniors Website
We have a new report (7/10/17) of Norton Web Safe blocking the Metro Seniors website and posts as malicious. This apparently happened because of a broken link that was published and emailed about a Special Event result. This is NOT a malicious site problem simply a typo.
There is nothing wrong with the Metro Seniors site. We have security to prevent problems.
Unless a site subscribes (pays) to a Norton service, Norton assumes that the site is malicious. They will block access for Norton Web Safe users for a wide range of issues. Including having a variety of files to view and download like our schedules, tournament results, rules, regulations and so on. We have these to give members information they want.
Requesting Norton to reclassify a site for a non-subscriber is not easy and can be delayed.
Norton Users can report False Positives to eliminate the blocks
If you use Norton for antivirus, you will have Web Safe and you may be blocked from the Metro Seniors website for “false positives” as they call it.
As a Norton user you can fix the problem by reporting “false positives”. This will reclassify our site as non-malicious and will let you have access again. This may be the fastest way to fix the problem.
Please use the following links to review your actions for fixing your Norton Web Safe and reporting this False Positive.
This links to Norton’s information on Web Safe and False Positives. It provides information to fix your Web Safe and reporting errors. CLICK HERE
This links to Norton process for reporting False Positives.
As an alternative, I suggest that you turn off the Web Safe portion of Norton to access Metro Seniors.
More information from Norton’s site